ShopLive enables staff to work remotely or in-store, and provide world-class customer support at any time of the day.

INTRODUCTION

Currys is part of Dixons Carphone Group, Europe’s leading specialist electrical and telecommunications retailer and service provider.

Currys understands the importance of providing expert advice, so that their customers are able to find the right technology that suits them and their business.

OUR CLIENT

No two businesses or individuals are the same. With ShopLive, Currys ensures that their customer services are tailored to help their customers find just the right products for them. With over 60,000 products available, whatever you need they’ve got it covered.

Go Instore has partnered with Currys to deliver ShopLive: a video-powered retail service that connects website customers with product matched experts using immersive HD live video.

The ShopLive service empowers Currys colleagues with the ability to work safely from home during the COVID-19 crisis and assist online customers with expert advice, both from the comfort of their own homes.

“We are incredibly proud to be partnering with Currys PC World to provide happy and safe working environments for staff as well as facilitating the support their customers have come to expect from store visits, remotely. Although physical retail has paused, online hasn’t and retail needs to adapt. Retail is not dying; it’s getting a new lease of life.”

Andre Hordagoda, CEO & Co-Founder of Go Instore

280+ experts online

Book a demo and we’ll take care of the rest