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Live Commerce: Turn Live Streams Into Revenue with ShopStream, our new and improved live stream offering is being used by retailers around the world to broadcast to their customers!

Engage with and sell to hundreds and thousands of consumers in one-to-many live streamed events to unveil new products, promotions or seasonal campaigns. Customers have the opportunity to join the stream and interact with the hosts through the live chat function – all from either your website or social platform such as Facebook or Youtube.

The technology is seamlessly coupled with our one-to-one solution, so customers can enter a more personal chat for specific product advice and products showcased to consumers can be added to consumer’s baskets for online purchase – or tracked for in-store purchase and pickup.

Our CEO and Co-Founder Andre Hordagoda said “ShopStream truly covers the entire customer journey from end-to-end”, read more about it below…


Sourcing Journal: Retail Tech Round Up

Retail Bum: ShopStream Immersive Livestream Shopping Technology

Business Wire: Go Instore Launches ShopStream 


Retail Technology Innovation Hub

Charged Retail

Retail Systems

“By partnering with Go Instore, we’re able to deliver the same level of expert advice and guidance regardless of how customers interact with us. We couldn’t be prouder of our store colleagues, so this a perfect solution to continue driving our pet care experience forwards. Go Instore's live video solution has helped Pets at Home deliver for our customers when and where they need it the most. As a pet care business that offers a wide variety of services and product solutions, we want to create a joined-up pet care experience so that our customers know they will receive the same great level of service however they choose to shop with us.”

“90% of customers want to sit on a sofa before they purchase it. This isn’t always possible due to the often remote locations of our stores. Go Instore’s one-to-one solution has enabled our customers to trust the sales expert on the other side of the line to test out the sofa for them before completing their purchase. Our Sofologists are able to create an instant connection with customers and remove any friction from the buying journey.”

“Cycle Show, one of our biggest marketing exhibitions, was cancelled due to the pandemic – so we decided to take it online with Go Instore. The reach exceeded what we would expect to see at the in-person show with tens of thousands, possibly even hundreds of thousands, tuning in. ShopStream is the best way of leveraging our top of the range showroom and committed store staff to build a true omnichannel business that millions of customers around the world can enjoy.”

“Our M&S Video Expert service helps us to offer our customers flexible, easy and rewarding shopping experiences whether they choose to shop online, in-store, or both. We are building a shopping experience that’s fit for the future as our colleagues offer the same renowned experience expected in-store, to online customers, having started on Furniture, we have expanded to menswear and will launched on Lingerie in September 2021.”