Currys PC World understands that if customers can’t physically go into their stores, they have to bring the store to them. By teaming with Go Instore, Currys PC World found the perfect solution to enhance their customers’ digital shopping journey. As all retailer’s commerce platforms became the central hub of shopping during the Covid-19 mandatory lockdown, digital shopping became more important than ever before.
Not only has ShopLive been an overwhelmingly positive experience for Currys PC World’s customer base, (consistently scoring an average of 94% customer satisfaction) but it has helped their shop staff work as remote shopping assistants throughout lockdown and serve their customers who are unable to shop in physical stores as lockdown is eased in the UK.
The Go Instore team is extremely proud to provide a platform that creates meaningful connections between staff and customers, all whilst ensuring the safety of both parties.
Watch ShopLive come to life in the new Currys PC World ad (which may we add – received 250k views on YouTube in just 4 days!).