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Live streaming is now starting to excite the retail market. Lucky for you, Go Instore was way ahead of the game. We created our live-streaming solution 4 years ago and have been working hard to refine it ever since. We’re proud to introduce our new and improved one-to-many solution, ShopStream.  

ShopStream is a live shoppable video experience that allows you to reach an unlimited audience on your site, your social channels or your very own events page. Turn your stores in to studios and your staff into stars, delighting customers with new product ranges or your fabulous deals in this highly engaging and interactive way. Inviting your widest reaching online customers into your shop floor (…virtually) is a giant step in crafting a more personal online journey. 

Seamlessly start a live stream with our simple mobile app, or go pro using our full desktop editing suite for special events! Either way, customers can join the stream and interact with other shoppers and moderators through the chat function whilst at the same time adding their favourite products to their basket, directly from the broadcast. 

But for some, live streaming is just half the story.  Just like waiting while the audience drifts away after a fantastic product demo, so you can speak to the presenter one on one at that department store, Go Instore delivers a truly digitised journey without the wait. With a single click we deliver you the ability to go from a live stream directly into a one-to-one call with a relevant store associate.  We cover the customer’s online journey end-to-end and that’s why we see 1 in 4 engaged visitors add products from the stream to their basket during, with purchase rates rocketing to as much as 50% when moving to one to one. 

ShopStream has already been adopted by some of the world’s biggest brands…
Are you next? 

Check out what Ribble Cycles has to say…  

“Cycle Show, one of our biggest marketing exhibitions, was cancelled due to the pandemic – so we decided to take it online with Go Instore. The reach exceeded what we would expect to see at the in-person show with tens of thousands, possibly even hundreds of thousands, tuning in. ShopStream is the best way of leveraging our top of the range showroom and committed store staff to build a true omnichannel business that millions of customers around the world can enjoy.” Matt Lawson, Chief Digital Officer, Ribble  

 

Go live in a matter of minutes and scale across social channels and your website.

 

Find out more…

“By partnering with Go Instore, we’re able to deliver the same level of expert advice and guidance regardless of how customers interact with us. We couldn’t be prouder of our store colleagues, so this a perfect solution to continue driving our pet care experience forwards. Go Instore's live video solution has helped Pets at Home deliver for our customers when and where they need it the most. As a pet care business that offers a wide variety of services and product solutions, we want to create a joined-up pet care experience so that our customers know they will receive the same great level of service however they choose to shop with us.”

“90% of customers want to sit on a sofa before they purchase it. This isn’t always possible due to the often remote locations of our stores. Go Instore’s one-to-one solution has enabled our customers to trust the sales expert on the other side of the line to test out the sofa for them before completing their purchase. Our Sofologists are able to create an instant connection with customers and remove any friction from the buying journey.”

“Cycle Show, one of our biggest marketing exhibitions, was cancelled due to the pandemic – so we decided to take it online with Go Instore. The reach exceeded what we would expect to see at the in-person show with tens of thousands, possibly even hundreds of thousands, tuning in. ShopStream is the best way of leveraging our top of the range showroom and committed store staff to build a true omnichannel business that millions of customers around the world can enjoy.”

“Our M&S Video Expert service helps us to offer our customers flexible, easy and rewarding shopping experiences whether they choose to shop online, in-store, or both. We are building a shopping experience that’s fit for the future as our colleagues offer the same renowned experience expected in-store, to online customers, having started on Furniture, we have expanded to menswear and will launched on Lingerie in September 2021.”